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Shipping Info


We can ship to virtually any address in the world.  Although we are confident there won't be any problems, we of course can't guarantee that and therefore take no responsibility for ensuring our products meet your country's quarantine or customs requirements.

When you place an order, we will estimate shipping costs for you based on the availability of your items and the shipping options you choose.

Timeframes for delivery vary depending on destination, but should not exceed 21 days after leaving our warehouse.

Please also note that the shipping rates for many items we sell are weight-based.  The weight of any such item can be found on its detail page.  You might be able to get a cheaper per-unit shipping cost if you buy more sauce.


Returns Policy

We maintain a strict no returns policy.  Which isn't really a problem, because you'll love your sauce.

If your sauce arrives broken, contact us within 30 days of delivery for a full refund or free replacement sauce...you'll just need to pay for shipping.  You'll need to take a dated photo and send it along with your order number/proof of purchase to smashed@nalisauce.com to support your claim.


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